About Us

Our Promise

We believes everyone should live in a home they love. Through technology and innovation, Home Provisions Plus makes it possible for shoppers to quickly and easily find exactly what they want lots of items across home furnishings, décor, home improvement, housewares outdoor products and more. Committed to delighting its customers every step of the way, HPP is reinventing the way people shop for their homes - from product discovery to final delivery.

FAQ

 
 
Do you provide International delivery?

 

We do not provide International Delivery.

How do I return an item?

 

Easy• Return items locally and easily:

1) Get the return code or label,

2) wait for door-to-door pickup service or take your package to the designated service point and,

3) lastly, wait for the local warehouse to confirm receipt of your returned package.

• Remember to select 'Return Goods" while opening the dispute. Fast

• Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement.

• Items will be processed at a local warehouse, instead of being sent back to the seller’s country of origin (eg China).

What is your returns policy?

 

1. Contact Seller

2. Apply for Refund

3. Get Money Back in 15 Days Go to your order history and select the item. Discuss the issue with the seller and see possible solutions. If you can't come to an amicable agreement after contacting the seller, simply raise a claim by opening a dispute within 15 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).Most sellers will return your money in 15 days,

Some home decor
How do I track my order?

 

When you order is shipped you will get a tracking number. Just click the tracking number and it will take you to the tracking information.

 

 

How can I contact your couriers?

Tracking numbers will provide you with the couriers information.

 

 

What are your delivery options?

Delivery options will depend on what supplier is shipping your item. Some items are shipped from the us others are from other countries. Be aware of estimated shipping times. Some can be over 30 days.